Reference

Understand Your Rights Before You Start

These legal terms set out how cp777 operates accounts, handles your data, and manages platform access for eligible users where local law permits. Reading them takes a few minutes and saves questions later — your account, your wallet, your clarity.

Account conditions apply to all usersData handled under stated policyAccess subject to local lawDANA, OVO, GoPay wallet use governed by termsContact available for all policy queries
cp777 Understand Your Rights Before You Start
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If something in our legal terms is unclear — or if you need to exercise a data right, dispute an account decision, or ask about how your GoPay, DANA, or OVO transaction is recorded — our support team handles those requests directly. Raise a legal or policy query through live chat, email, or the in-app contact form. We route policy requests to the right team so you get a specific answer, not a generic reply.

Live Chat Open the live chat widget from any page on cp777. State your query is policy-related and the agent will route it to the right team without delay.
Email Support Send your legal or data query by email. Include your registered account details so we can locate your record and respond with the specific information you need.
In-App Contact Form Use the contact form inside your account dashboard. Select the Legal or Policy category from the dropdown so your request is logged correctly from the start.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Our policy obligations go beyond a terms page. Here is how we handle the specifics that affect your account day to day — from how your session data is stored to what we do when you ask us to delete your information.

Data Storage and Retention

Account data and transaction records — including DANA, OVO, GoPay funding history — are kept only as long as required. After that period they are deleted on a fixed schedule.

Cookie and Session Policy

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. You can adjust cookie settings in your browser at any time without losing your account.

Account Security Measures

Login uses OTP verification sent to your registered mobile number. Account changes — including wallet updates for DANA or OVO — require re-authentication before they take effect.

Your Right to Request Changes

You can request a copy of your stored data, ask us to correct inaccurate records, or submit a deletion request. Contact us through live chat or email with your account details to start the process.

Common Questions About Our Legal Terms

These are the questions we hear most often about account conditions, data rights, and how our legal terms apply to everyday wallet use in Indonesia.

These terms apply to anyone who creates an account on cp777 in a region where access is permitted under local law. Eligibility depends on your location and applicable regulations.

Wallet transaction records are stored for the retention period stated in our data policy, then deleted. We do not share your wallet data with third parties outside of what is required to process the transaction.

Yes. Submit a deletion request through live chat or email with your account ID. We will confirm receipt, verify your identity, and process the request within the timeframe stated in our policy.

We notify you when terms change. Continuing to use your account after the revision date counts as acceptance of the updated terms. You can close your account if you do not agree.

Yes. Where any clause in our terms conflicts with applicable local law in your region, the local rule takes precedence. Access to the platform is only available where local law permits.

Contact our support team through live chat or the in-app form, selecting the Legal category. Policy disputes are reviewed by a separate team and you will receive a written response detailing the outcome.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.